Banca Farmafactoring PMO process and Transformation, professional Invia

PMO Process and Transformation, Professional

As a key member of our team, you will play a crucial role in driving process improvements and implementing transformative changes across our organization.

Key Responsibilities:

• Continuously improve processes to drive efficiency and effectiveness.
• Propose process automation solutions to streamline manual data entry and achieve operational excellence.
• Provide support to the entire Group and prioritize tasks in alignment with directives based on instructions received from the Operations Director.
• Participate in sessions with internal teams to develop new tools and processes.
• Support the enhancement and implementation of algorithms to replace manual calculations within various units.
• Collaborate with external consultants on the implementation and design of new tools and systems.
• Share expertise in customer management and contribute ideas for process automation.
• Lead creative process transformation initiatives within Poland, including establishing a centralized back office and implementing new systems.
• Analyze existing processes and standardize them to align with group standards across 12 countries.
• Design and implement a new transactional system to enhance operational efficiency.
• Develop a centralized service center for European countries, focusing on back-office operations, process changes, and the implementation of a new factoring system.

Qualifications:

• University degree in Economics, Administration, or Master in Digital Process Transformation.
• Minimum of 4 years of experience in roles related to BPO companies.
• International experience in the banking sector is a plus.
• proficient in English. - Excellent knowledge of Excel

Soft Skills

• Strong organizational skills and aptitude for problem solving
• Responsibility and precision for details
• Motivation to work in a multicultural and challenging environment.
• Excellent communication and interpersonal skills, with the ability to effectively interact with senior management, and external stakeholders.
• Analytical mindset with the ability to interpret complex regulatory requirements and provide practical solutions.

We Offer

• A stimulating and challenging work environment with significant growth opportunities and a strong learning culture
• Permanent employment contract
• Hybrid work possibilities
• Meal vouchers provided both in-office and during remote work
• Rewarding system
• Corporate welfare
• Supplementary health insurance